Last Modified 8/19/2019
HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you may provide to this website/mobile application.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT
We collect certain information when you visit our website/mobile application. This information tells us such things as how many people visit our site/mobile application and which pages they have visited. This information assists us with maintaining and designing a user-friendly website/mobile application.
We collect this information through “browser cookies” (as described below). To assist visitors with technical problems, we also may collect local web configuration information, including browser type, operating system, and various other browser settings.
In addition, our web servers automatically collect limited information about your computer/phone when you visit our website/mobile application. This information may include the type of browser software you use, the operating system you’re running, the IP address assigned to your computer or Internet connection, and the IP address of the website/mobile application, if any, that referred you to our website/mobile application. Our technical staff may also use this information to assist customers with technical problems.
If you decide to sign up with us for the purpose of participating in our research studies, we will collect information about you that will enable us to determine whether you qualify for one or more research studies, and that will enable us to invite you to participate in those specific studies. You may be contacted via email, through our mobile app (FPG POV), and/or by telephone.
CONFIDENTIALITY / EXCEPTIONS
QUESTIONNAIRES AND SURVEYS
Upon entering our website/mobile application, you may be asked to complete an online survey or questionnaire. These surveys and questionnaires will seek your opinions, attitudes, interests and even your activities online. Any personal information gathered through your participation in questionnaires or surveys will not be kept unless you agree to provide us with that information.
If you sign up to participate in our research studies, your personal information will only be used to determine your eligibility for a particular study, so that we can send you e-mails containing links to surveys or questionnaires to be completed online. There are times when we will contact you by telephone to determine your eligibility for a study without sending you an email invitation containing a screener link. Your name or contact information is never shared with the entity that requested we conduct the research. Personal information gathered through your participation in online surveys or questionnaires is not kept unless you agree to provide that information to us by filling out the Personal Profile section of our website/mobile application. Profile information is used only to determine your eligibility for research studies and is kept strictly confidential.
CHILDREN USING THE INTERNET
This website/mobile application is not intended for children under the age of 14. For that reason, we strongly encourage parents to supervise their children when visiting our website/mobile application. We do not collect personal information from children under the age of 14 unless we have parental consent. If you believe we have collected personal information from children under the age of 14, please notify us immediately so that we may take steps to eliminate such information. Participation in any research study for a child under the age of 18 will require parental consent.
A WARNING ABOUT E-MAIL THAT WE SEND; A WARNING ABOUT “PHISHING”
We do not and will not at any time request any personal information via e-mail, nor will we include a link to an account login page in any e-mail. If you receive an e-mail requesting any personal information, including without limitation your social security number, your credit card or bank information, PLEASE DO NOT RESPOND BY PROVIDING ANY OF THE INFORMATION REQUESTED. We never request any of this information from you, even if you elect to sign up to participate in our research studies. If you receive an e-mail requesting any of this information, it is likely that you have received an attempted theft of your identity commonly called “phishing.” Likewise, if you receive an e-mail urging you to login to your account and providing you with a link to the login page, it is also likely that you have received a “phishing” e-mail. In either case, you should bring the e-mail to our attention by forwarding the e-mail to [email protected]. For more information about “phishing,” you should visit the Federal Trade Commission’s website/mobile application at www.ftc.gov.
THIRD PARTY LINKS
If you choose to e-mail us through the “Contact Us” link on this website/mobile application, you will be asked to provide information such as your name and e-mail address so that one of our employees can respond to your questions and comments. If, however, you wish to submit your questions or comments via U.S. mail, they can be mailed to:
Focus Pointe Global
Attn: Charlotte Daley
100 Penn Square East, Suite 1200
Philadelphia, PA 19107
RESEARCH PARTICIPANT BILL OF RIGHTS
Your participation in public opinion survey research is very important to us, and we value the information you provide. We believe that all marketing research participants have certain rights, as follows:
- Your privacy and the privacy of your answers will be respected and maintained.
- Your name, address, phone number, e-mail address, personal information, and individual responses will not be disclosed to anyone outside the Focus Pointe Global network without your express permission.
- You will be informed in advance if an interview is to be recorded and of the intended use of the recording.
- The researcher will be identified to you. You will be told the name of the research organization and the general nature of the survey.
- We will never sell you anything nor ask you for any money, under the guise of research or otherwise.
- We will endeavor to contact you at reasonable and convenient times. If, for any reason, the time is inconvenient, you may ask that we contact you again at a more convenient time.
- Your decision to participate in a study, answer specific questions, or discontinue your participation will be respected without question.
- We will endeavor to uphold the highest standards of professional conduct when collecting and reporting the information you provide.
Public Opinion research is an important part of our democratic society, allowing people to express their views on political and social issues. Your opinion counts!